Please read the following important terms and conditions before you buy any digital content from us and check that they contain everything you want and nothing that you are not willing to agree to
Your attention is particularly drawn to clause 4. The Content of the Application, including both the Avatar and Fitness Content are generated by use of artificial intelligence software.
You should not use the Fitness Content if you have any pre-existing medical conditions, which may render it unsafe to use. You should seek advice from a medical professional if you have any concerns regarding your use of the Fitness Content.
Your attention is also drawn to clause 13 and the use of your personal information. If you wish to create a Personal Avatar, use of the Application may involve sharing your personal data, including sensitive personal data with the providers of third-party artificial intelligence software outside of the UK and EEA. Further information can be found in our Privacy Policy available here.
Summary of some of your key rights box:
- The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days and get a full refund on a download of the Application.
- You do not have this right to cancel once a download of the Application has started provided you have been told this and have acknowledged this.
- The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.
- If your digital content is faulty, you’re entitled to a repair or a replacement. If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.
- you can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it.
- if a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable.
- if a time hasn’t been agreed upfront, it must be carried out within a reasonable time.
- If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.
- This is a summary of some of your key rights. For detailed information from Citizens Advice, please visit www.citizensadvice.org.uk or call 0808 223 1133.
- The information in this summary summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.
This contract sets out:
- your legal rights and responsibilities
- our legal rights and responsibilities and
- certain key information required by law
In this contract:
- ‘we’, ‘us’ or ‘our’ means Optimum Fitness AI Ltd trading as Gainz.AI
- ‘you’ or ‘your’ means the person buying digital content from us
- Application means the Gainz.AI application
- Customer Data means any data provided/uploaded by you in relation to your use of the Application, including the Image Data and Health Data
- Image Data means any personal data files you upload for the purpose of generating the Personal Content, including without limitation, voice recordings, photographs or video recordings
- Health Data means any personal data and sensitive personal data you provide relating to your personal fitness requirements for the purpose of generating the Fitness Content, including biometric data from your fitness tracker
- Avatar means the digital avatar trainer, generated by artificial intelligence
- Contentmeans the content derived from using the Application, including the Avatar “trainer” and a Fitness Content
- Personal Content means the content derived from using the Application based on your Image Data, in the form of an Avatar of the person represented by the Image Data, together with a Fitness Content
- Premium Content means the generated content featuring an Avatar of one of our “celebrity” fitness trainers, together with a Fitness Content
- Payment Plan means the specific subscription price agreed by you depending on the Content
- Fitness Content means a dedicated fitness plan generated by the use of artificial intelligence
- Trial Period means the period of one month where you may access the Content without subscribing to a Payment Plan.
If you have any questions about this contract or any purchases you have made, please contact us by:
Who are we?
We are Optimum Fitness AI Limited (trading as Gainz.AI), a company registered in England and Wales under company number: 14736049.
Our registered office is at: 124-128 City Road, London, EC1V 2NX
1
Introduction
1.1
By clicking the “Download” button, installing and/or using the Application you expressly acknowledge and agree that you are entering into a legal agreement with us, and have understood and agree to comply with, and be legally bound by, the below Terms.
1.2
When downloading the Application from any third-party software platform, you also agree to be legally bound by the terms and conditions of any platform on which the Application is sold.
3
Rights to cancel
3.1
You have the right to cancel this contract within 14 days of placing your Order without giving any reason. However, you do not have the right to cancel if you have downloaded and started to use the Application during this period. This is without prejudice to your right to terminate this agreement during the Trial Period or thereafter, as set out at clause 14.
3.2
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email) using the contact details at the top of this page.
3.3
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
3.4
This does not affect your statutory rights. A summary of these rights is provided at the top of this page.
4
Content
4.1
By downloading the Application you will be able to access the Content. You may select from one of our default characters to generate an Avatar to provide your Fitness Content.
4.2
In addition to the Content, you may separately access:
4.2.1
Personalised Content. You may provide Image Data with your user account information in order to generate Personalised Content using the Application, which will include a personalised digital Avatar of you, created by the use of third party software, incorporating artificial intelligence.
4.2.2
Premium Content. You may choose from one of our “celebrity trainers”, which will generate a digital avatar of the celebrity trainer created by the use of third-party software, incorporating artificial intelligence to provide the Fitness Content. The Premium Content will be supplied at an additional cost to the basic Payment Plan associated with the supply of the Content.
4.3
Your attention is drawn to the fact that both the Avatar and the Fitness Content are generated by artificial intelligence and are not created based on your own personal fitness, or medical needs. If you have any medical conditions which may affect your use of the Fitness Content, you should not use the Fitness Content, we refer you to the usage restrictions at clause 5.
4.4
Artificial intelligence and machine learning are rapidly evolving fields of study. Given the probabilistic nature of machine learning, use of the Content may in some cases generate inaccuracies in the Content. You should evaluate the accuracy of any Fitness Content as appropriate for your use and contact us if you have any concerns over the suitability of the Fitness Content for your personal fitness requirements.
4.5
We do not provide any particular warranty as to the suitability of the Avatar or Fitness Content for any particular purpose, nor do we represent that the supply of the Premium Content involves personalised Fitness Content provided by any of our celebrity trainers.
4.6
When we supply the Content
4.6.1
we will use all reasonable efforts to ensure that it is free from defects, viruses and other malicious content
4.6.2
we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our site and
4.6.3
you acknowledge that there may be minor errors or bugs in it.
4.7
If you consider any digital content supplied is faulty, please contact us using the contact details at the top of this page.
4.8
To avoid faults in the digital content, you must:
4.8.1
install any fixes, updates, upgrades, new releases and new versions to the Application as soon as reasonably possible after we tell you that they are available to be downloaded and
4.8.2
use it only on the recommended third party software and equipment set out in the guide to its use or on our site.
4.9
Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
5
Intellectual Property Rights
5.1
When you buy the Application and it is downloaded (see clause 9.4.2 ), you will not own the Content. We reserve all rights in the Content and to the extent that you retain any rights in the Content, you hereby assign with full title guarantee all your rights, title, ownership rights and intellectual property rights in the Content, to us, immediately on their coming into existence, for the full duration of such rights, wherever in the world enforceable and wherever created, including, without limitation, any and all patents, utility models, rights to inventions, copyright and neighbouring and related rights, trade marks and service marks, business names and domain names, image rights, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, database rights, and rights in data, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights. Further to the extent that such rights are not assigned automatically, you hold all rights in the Content on trust for us and shall at our request execute any document or do anything required by us to vest in full legal title to all rights in the Content to enable us or our nominee to enjoy the benefit of such rights.
5.2
You grant us a perpetual, non-exclusive worldwide royalty-free licence to use your Customer Data, for all purposes in relation to the supply by us of the Application and the Content (including without limitation for the purpose of training our artificial intelligence software), and, provided that such data is anonymised, for all other commercial uses contemplated by us.
6
Permission to use the Content
6.1
We give you permission to use the Content (also known as a ‘licence’) for the purpose of you using and enjoying it according to these Terms.
6.2.1
is personal to you. You can use it wherever you want in the world but only if you comply with local laws. You may not share the Content with any third party, or use the Content for any commercial use
6.2.2
is non-exclusive to you. We may supply the same or similar Content to other users
(a)
copied by you except for a reasonable number of necessary back-ups
(b)
changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law)
(c)
combined or merged with, or used in, any other computer program or
(d)
distributed or sold by you to any third party
6.2.5
contains information which is owned by us and/or third parties. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings, including the registered trade mark Gainz.Ai.
6.3
You acknowledge that the Content is not confidential and may be made publicly available on the Application including in our marketing materials.
7
Usage Restrictions
7.1
You may not use the Content, or the Fitness Content if you have any pre-existing medical conditions, which may render your use of the Fitness Content unsafe. You should seek advice from a health professional before using the Fitness Content.
7.2
You may not upload any Image Data or Health Data for any third parties, or use the Content generated by any Image Data or Health Data of any third parties without:
7.2.1
Obtaining the written consent of the third parties to use their personal data, image and likeness.
7.2.2
Obtaining all necessary written consents from any owners of Intellectual Property Rights in the Image Data and Health Data. Please note this may be a different person to the subject of the Image Data and Health Data.
7.3
We may require you to provide proof of having obtained all necessary consents, as a condition of your continued use of the Application and the Content.
7.4
You agree not to, and not to permit any third party to: (i) transfer, redistribute, sell, lease, lend or rent the Content. (ii) make the Application available over a network where it could be used by multiple devices owned or operated by different people at the same time. (iii) disassemble, reverse engineer, decompile, decrypt, or attempt to derive the source code of, the Application or any third party software used to provide the Content. (iv) copy (except for back-up purposes), modify, improve, or create derivative works of the Application or any third party software or any part thereof. (v) circumvent, disable or otherwise interfere with security-related features of the Application, or any third-party software or features that prevents or restricts use, or copying of any content, or that enforce limitations on use of the Application or any third party software. (vi) remove, alter or obscure any proprietary notice or identification, including copyright, trademark, patent or other notices, contained in or displayed on or via the Application or the Content. (vii) use any communications systems provided by the Application to send unauthorised and/or unsolicited commercial communications. (viii) use any third party names, logo or trademarks contained on the Application or in the Content without our prior written consent. and/or (ix) use the Content to violate any applicable laws, rules or regulations, or for any unlawful, harmful, irresponsible, or inappropriate purpose, or in any manner that breaches these Terms
7.5
We(and any third party software suppliers) reserve the right to include on all Content a synthetic mark, in order to clarify that the Content is edited, and to avoid any misleading of the public with regard to the synthetic nature of the Content. You shall not, and shall not permit any third party to, remove, hide or minimize the synthetic mark without obtaining our prior written approval. If you wish to remove the same, please contact us at support@gainz.ai
7.6
We reserve the right to monitor, censor, limit, edit, reject, delete and/or remove any Customer Data if you are in violation of the terms of this Agreement. We further reserve the right to remove all Content in the event that there is a complaint of infringement of any third party intellectual property rights in relation to the use of the Customer Data or Content.
7.7
You agree to defend, indemnify and hold harmless Gainz.AI, and our respective officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including but not limited to attorney’s fees) arising from: (i) your use of the Application and Content. (ii) the uploading of Image Data and Health Data relating to any third party. and (iii) your violation of any third party right, including without limitation any Intellectual Property Rights or personal data rights of any third party, arising from your breach of the Usage Restrictions.
8
Setting up an Account
8.1
If you wish to order, download and use the Application, you will first have to create an account(Account). You agree not to create an Account for anyone else or use the Account of another without their permission. If you create an Account, you must provide accurate and complete information for yourself, including the personal details requested. As between you and us, you are solely responsible and liable for the activity that occurs in connection with your Account and for your Account security. You must notify us immediately of any unauthorised use of your Account.
8.2
You must be at least 13 years old to use the Application. If you are under 18 you must have your parent or legal guardian’s permission to set up an account and to use the Application and they must be the contracting party and agree to these Terms on your behalf. If you use the Application on behalf of another person or entity, you must have the authority to accept the Terms on their behalf.
8.3
In order to set up an Account you will need to provide your payment details. However, you will be entitled to use the Application for the Trial Period without payment. Payment will start automatically on the first anniversary of your placing an order unless you exercise your right to cancel.
9
Placing an Order
9.1
When you place an order for the Application to generate the Content, you will be asked to tick a to confirm that you consent for the download of the Application to start immediately after you place your order by clicking the “Download now” button.
9.2
If you wish to use the Premium Content, you will need to separately select this payment option, in addition to the option to purchase the Application and use the Content.
9.3
When you download the Application, we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted by us. We may contact you to say that we do not accept your order. This is typically for the following reasons:
9.3.1
we cannot generate the Content
9.3.2
we cannot authorise your payment
9.3.3
you are not allowed to buy the Application from us
9.3.4
we are not allowed to sell the Application to you or
9.3.5
there has been a mistake on the pricing or description of the Application
9.4
We will only accept your order when we email you to confirm this(Confirmation Email). At this point:
9.4.1
a legally binding contract will be in place between you and us and
9.4.2
the Application will download automatically.
10
Download
10.1
Once you have placed your order and the Confirmation Email has been sent to you (see clause 8 ), the Application will download automatically.
10.2
You do not have the right to cancel this contract once the automatic download of the Application starts and are not entitled to a refund unless the Application is faulty.
10.3
If something happens which is outside of our control and affects your ability to download the Application, we will let you know when you can expect to be able to download the Application.
10.4
If your computer or device blocks the automatic download of the digital content or the automatic download does not start, you may still have the right to cancel the contract. If this happens, please contact us using the contact details at the top of this page.
11
Payment
11.1
Subject to the Payment Plan you agree in relation to the Content when downloading the Application, you will be able to use the Application with respect to your selected Payment Plan. We accept payment by credit cards and/or debit cards. We do not accept cash or cheques.
11.2
We will do all that we reasonably can to ensure that all of the information you give us when paying for the Application is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see clause 13 ) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
11.3
All prices are in pounds sterling (£)(GBP) at the applicable rate.
13
Your privacy and personal information
13.2
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
13.3
In order to generate the Content and perform our obligations under these Terms, we make use of third-party proprietary software incorporating artificial intelligence. In particular where you provide Image Data containing your personal information to us, we will be required to share this with D/ID for the purpose of generating the Personal Content. This may involve the transfer of your personal data and sensitive personal data outside of the UK.
13.4
We will store and process your Health Data for the purpose of providing the Fitness Content. Where you provide your Health Data, we will be required to share your Health Data, with OpenAi for the purpose of creating the Content. However, we will anonymise your Health Data before sharing any information with OpenAi in order to generate the Fitness Content.
13.4.1
De-Identification Ltd of Corporation Trust Center, 1209 Orange St., Wilmington, New Castle County, Delaware 19801
13.4.2
OpenAI UK Ltd, Suite 1, 3rd Floor, 11-12 St. James’s Square, London SW1Y 4LB, United Kingdom, OpenAI OpCo, LLC at 3180 18th Street, San Francisco, CA, United States
13.5
You understand that the aforementioned companies and their subsidiaries may process your Image Data and Health Data in accordance with their terms of service and privacy policies, which may include sharing the generated content created using your personal data with other users of these sites. The purposes for which the organisations may use your personal data include storing and processing your personal information for the purpose of providing their services. This may involve making available your content for use by third parties. For more information please consult our Privacy Policy.
14
Commencement and Termination Rights
14.1
We may terminate our agreement with you at any time by providing written notice to you, or if at any time you are in material breach of these Terms.
14.2
If you wish to delete your Account and terminate this agreement, you do so by providing 7 days notice in writing and may send an email request to GAINZ.AI at support@gainz.ai
14.3
If you cancel within the Trial Period, you will not be charged.
14.4
Where you cancel outside of your Trial Period, you will be liable to pay the subscription fee for the month in which you cancel, depending on your Payment Plan.
14.5
If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
14.6
We reserve the right to make use of the Content, Image Data and Health Data upon termination of this Agreement.
14.7
Upon termination of this agreement all licences and consents granted under this Agreement shall terminate.
15
Limitation on our liability
15.1
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
15.1.1
losses that were not foreseeable to you and us when the contract was formed
15.1.2
losses that were not caused by any breach on our part
15.1.4
losses to non-consumers
16
Third party rights
16.1
No one other than a party to this contract has any right to enforce any term of this contract
17
Disputes
17.1
We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the digital content you purchased, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.
17.2
The laws of England and Wales apply to this contract, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
17.3
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.