Gainz Safety Center
At Gainz.ai, your safety and well-being are our top priorities. We are committed to providing a secure and positive environment for our community of users as they engage with fitness content and interactive AI avatars. We continuously work to ensure that our platform offers an enriching experience while maintaining the highest safety standards for all users.
We understand that technology, especially AI, is evolving rapidly and may bring new safety challenges. That's why we're dedicated to adapting and improving our processes to ensure that our platform remains secure, inclusive, and user-friendly. Below are the key safety policies and procedures that we have in place.
Our Commitment to Safety
We are committed to:
- Promoting a positive, safe, and healthy user experience: We design our features and policies to safeguard your well-being while using the platform.
- Avoiding harm: We take every measure to ensure that our AI-generated content adheres to safety guidelines and avoids promoting harmful or dangerous behavior.
- Transparency and accountability: We are open about our policies, acknowledge when things go wrong, and work quickly to correct any issues.
Our mission is to create a welcoming environment where you can enjoy personalized fitness plans, interact with AI avatars, and achieve your health and fitness goals safely.
Our Policies
User-Generated Content
At Gainz.ai, we believe in maintaining a community that fosters respect and inclusivity. We do not tolerate any content that:
- Threatens, harasses, or bullies others
- Promotes discrimination, violence, or hate speech based on race, gender, religion, or other protected characteristics
- Is defamatory, libelous, or intended to harm others
- Contains explicit, obscene, or pornographic material
- Glorifies self-harm, eating disorders, or suicide
- Promotes criminal activity or encourages illegal behavior
For more detailed information on what content is prohibited, please refer to our Terms of Use.
AI-Generated Content
Our AI technology is designed to deliver high-quality fitness content while adhering to the same safety and ethical standards we expect from our users. We ensure that AI-Generated content:
- Does not promote violence, illegal activities, or harmful behavior
- Respects user privacy and does not reveal sensitive or personal information
- Does not spread harmful misinformation
We recognize that AI is not perfect, and we are continually fine-tuning our models to reduce risks and improve performance. Should you encounter any problematic AI-Generated content, we encourage you to report it through our moderation tools.
Privacy Protection
We value your privacy and take it seriously. At Gainz.ai, we implement robust privacy protections to ensure your personal data remains secure:
- You control your data: You can access, download, and delete your data whenever you choose through your account settings.
- We do not sell your data: Gainz.ai does not share or sell your data for advertising purposes. We only use standard analytics tools to improve our platform’s performance and user experience.
- Clear privacy policy: Our Privacy Policy is designed to be transparent and easily understandable so you always know how your data is being used.
Our Processes
Model Training
We take great care in training our AI models to prioritize safety and quality. Before releasing any new models, we:
- Conduct thorough testing: Our team works with quality analysts and testers to review the model's performance and identify any unsafe or inappropriate outputs.
- Implement fine-tuning: We regularly adjust and improve the AI models based on user feedback and safety evaluations to ensure they provide safe, effective fitness guidance.
- Safety overlays: We add additional layers of protection to ensure that the model generates content that aligns with our safety policies.
Content Moderation
We use a combination of automated and manual content moderation tools to monitor the platform and ensure compliance with our safety standards:
- Automated tools: These block or flag content that violates our guidelines, such as harmful language or illegal activities.
- User reporting tools: We provide our users with reporting mechanisms to flag inappropriate or unsafe content, whether AI-generated or user-submitted.
- Dedicated moderation team: Our internal moderation team reviews flagged content and takes action when necessary. This may include issuing warnings, removing content, or banning users from the platform.
Voice and Avatar Features
Gainz.ai offers a unique experience by allowing users to interact with personalized AI avatars. To ensure that this feature remains safe and secure, we have implemented the following controls:
- Prohibition on misuse of voice features: We do not allow the use of our voice and avatar features to impersonate others, create deepfakes, or spread misinformation.
- User consent: Users must agree not to upload or use the voice of a third party without their explicit consent.
- Reporting and moderation: If you believe a voice or avatar feature is being misused, you can report it directly to our moderation team for review.
Reporting & Feedback
We encourage our community to help us keep Gainz.ai a safe and positive platform. If you encounter any content that violates our policies, whether AI-generated or user- generated, please report it using the in-platform reporting tools. Our moderation team will review all reports promptly. You can also reach out to our support team at support@gainz.ai with any safety concerns, questions, or feedback.
Commitment to Improvement
The safety landscape for AI technology is constantly evolving, and we are committed to staying at the forefront of these developments. We pledge to:
- Monitor emerging best practices in AI and content moderation.
- Learn from user feedback to continuously improve the safety and quality of our platform.
- We are committed to dedicating the necessary resources to make Gainz.ai a secure, positive, and enjoyable experience for all.
Thank you for being part of the Gainz.ai community!